Effective date: 2026-10-27.
This Acceptable Use Policy (the "AUP") applies to all use of the wrxstack platform (the "Service") and is incorporated into our Terms of Service. wrxstack reserves the right to update this AUP at any time. If you become aware of a violation, please report it to contact@wrxstack.com.
1. Prohibited uses
You must not use the Service, and must not enable or encourage others to use the Service, to:
1.1 Engage in illegal activity
- Violate any law, regulation, court order, or third-party right;
- Engage in fraud, money laundering, sanctions evasion, or tax evasion;
- Process information you do not have the legal right to process;
- Operate a regulated activity (gambling, weapons sales, controlled substances) without all required licenses.
1.2 Infringe intellectual property
- Upload, store, share, or generate content that infringes copyright, trademark, patent, trade-secret, or publicity rights;
- Use the Service to circumvent technical protection measures.
1.3 Distribute malware or attack infrastructure
- Upload, transmit, or link to viruses, worms, trojans, ransomware, or any malicious code;
- Probe, scan, or test the vulnerability of any system without authorization (see our disclosure program for permitted testing);
- Interfere with the Service or networks connected to the Service.
1.4 Send spam or unsolicited messages
- Send bulk unsolicited commercial email through the Service in violation of the US CAN-SPAM Act, Canada's CASL, the EU ePrivacy Directive, or similar laws;
- Forge headers or otherwise manipulate identifiers to disguise the origin of messages.
1.5 Harass or harm people
- Threaten, harass, defame, or invade the privacy of any person;
- Promote or facilitate violence, terrorism, self-harm, or hate against protected groups;
- Upload child sexual abuse material (CSAM);
- Engage in non-consensual sexual content, including intimate-image abuse or deepfakes.
1.6 Misuse weapons, biosecurity, or critical-infrastructure content
- Develop or deploy chemical, biological, radiological, nuclear, or high-yield explosive weapons;
- Conduct activity that could materially compromise critical infrastructure (power, water, finance, transportation).
1.7 Engage in deceptive AI uses
- Impersonate a real person or organization without authorization;
- Generate content that falsely represents itself as human in contexts where disclosure is required by law (e.g., political advertising, consumer protection);
- Generate disinformation campaigns or coordinated inauthentic behavior;
- Generate fabricated evidence intended to deceive a court, regulator, journalist, or the public.
1.8 Jailbreak, exploit, or misuse the AI Assistant
- Attempt to bypass safety filters, alignment, or rate limits of the Assistant;
- Use the Assistant to produce content that would be prohibited by the rest of this AUP;
- Extract, exfiltrate, or attempt to reconstruct model weights, system prompts, or training data through prompt injection.
2. AI-generated content responsibilities
You are responsible for the AI output you publish or act on. The Assistant can be wrong, can hallucinate, and can produce biased or unsafe text. Before relying on AI output for any consequential decision, you must review it. For public-facing content generated with the Assistant, you must comply with applicable disclosure laws (for example, the transparency obligations of the EU AI Act), and our AI Use and Transparency Policy. Where the Service or a model adds provenance metadata or labels to support disclosure, you must not strip them for the purpose of evading disclosure.
3. Anti-spam & transactional messaging
If you use the Service to send email, in-app messages, or SMS to your contacts (e.g., via Inbox, CRM, or Forms), you must: (a) have a lawful basis to contact each recipient; (b) include accurate sender identification and a working unsubscribe in commercial messages; (c) honor unsubscribe requests within 10 business days; and (d) maintain records demonstrating compliance.
4. Anti-circumvention
- No competitive benchmarking without consent. You may not use the Service to develop a competing product or to benchmark it for the purpose of publishing comparative claims without our prior written consent.
- No scraping. You may not scrape, crawl, or systematically extract content from the Service except through our documented APIs and within the published rate limits.
- No reverse engineering of models. You may not attempt to discover, extract, or reconstruct the weights, training data, or system prompts of any model or AI feature used by the Service, except as permitted by mandatory law.
- No evasion of access controls. You may not share credentials or use the Service to enable unlicensed seats.
5. Fair use & rate limits
API and Assistant usage is subject to published rate limits and fair-use thresholds. Excessive use that materially degrades the Service for other users may be throttled. Where reasonably practicable, we aim to give notice before throttling and may work with you to address the underlying cause. Where use is part of an attack or creates a risk to the security or availability of the Service, we may limit it at once.
6. Reporting violations
Report suspected violations to contact@wrxstack.com. Include the URL, account name (if known), nature of the violation, and any supporting evidence. For copyright takedowns follow our DMCA process. For security vulnerabilities follow our disclosure program. For trust and safety emergencies (imminent harm), please also call your local emergency services first.
7. Enforcement
We aim to enforce this AUP proportionately. Enforcement decisions are at our discretion. Typical enforcement steps are:
- Warning, written notice describing the violation and required remediation.
- Restriction, temporary limits on the affected feature, integration, or account.
- Suspension, pause of access pending remediation.
- Termination, termination of the account and deletion of the affected content.
We may skip steps or take action without prior notice for severe violations (e.g., CSAM, active attacks, threats to life), where there is a risk to the Service or to others, or where required by law. Where the law requires it, we report apparent child sexual abuse material to the National Center for Missing and Exploited Children or another competent authority.
8. Cooperation with law enforcement
We respond to valid legal process as the law requires. We may challenge a request we consider overbroad or unlawful and, where the law permits and we consider it appropriate, may tell the affected user before disclosing their data.
9. No compensation
Nothing in this AUP, and no report, enforcement step, restriction, suspension, termination, or removal of content under it, creates any right to a payment, refund, credit, reimbursement, reward, or compensation of any kind from wrxstack. We do not charge a fee for reporting a violation.
10. Legal effect of this Policy
This Policy explains our practices. It is not a contract in its own right, and it does not create any contractual obligation for wrxstack, or any warranty, guarantee, or right for you or for any other person. The only agreements between you and wrxstack are the Terms of Service and, where it applies, the Data Processing Addendum. The rules this AUP sets for your use of the Service bind you because the Terms of Service incorporate them.
Timelines and targets in this Policy are goals we aim to meet, not guarantees, except where a law that applies to us sets a deadline, in which case we follow that law. Nothing in this Policy increases wrxstack's liability. The disclaimers, the limitation of liability, and the other protections in the Terms of Service apply to everything this Policy describes. Nothing in this Policy limits a right you have under a law that cannot be limited by agreement.
11. Contact
For any question about this AUP, email contact@wrxstack.com.